Effective Date: October 27, 2026

Eastern Grove Support LLC uses SMS (text messaging) to communicate with individuals who inquire about or request information regarding our behavioral health services. By opting in to receive SMS messages, you agree to the following Terms and Conditions.

  • SMS Consent and Privacy

    By providing your phone number and explicitly agreeing to receive SMS messages, you consent to receive text messages from Eastern Grove Support LLC related to your inquiry or request.
    Mobile phone numbers, SMS opt-in information, and text-message consent will not be shared with third parties or affiliates for marketing or promotional purposes.
    For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

  • Types of SMS Communications

    If you have consented to receive text messages from Eastern Grove Support LLC, you may receive individual messages related to:

    • Behavioral health service inquiries and requests for information.
    • Appointment scheduling, confirmations, and coordination.
    • Follow-up communications regarding services you have requested.
    • Administrative communications related to your interactions with our organization.

    Example Message:

    Hello, this is Eastern Grove Support LLC following up on your appointment inquiry. Please contact our office if you need assistance with scheduling. Reply STOP to opt out or HELP for assistance.
    Text messages are intended for administrative and service-related communication. Please do not send sensitive clinical information through SMS.

  • Message Frequency

    Message frequency varies depending on your inquiries, appointments, and communication needs. You may receive recurring messages as needed to respond to your requests or coordinate services.

  • Message and Data Rates

    Message and data rates may apply depending on your mobile carrier and service plan. Eastern Grove Support LLC does not control carrier fees.

  • SMS Opt-In

    You may opt in to receive SMS messages from Eastern Grove Support LLC by submitting an applicable online form and selecting the SMS consent checkbox.
    SMS consent is optional. You may contact us about our services without agreeing to receive text messages.

  • Opt-Out Instructions

    You may opt out of SMS communications at any time by replying STOP to any text message from Eastern Grove Support LLC.
    After opting out, you will no longer receive messages through the applicable SMS program unless you provide consent again, as applicable.
    You may also contact our office to request assistance with your communication preferences.

  • Help and Support

    For assistance with SMS communications:

  • Optional Consent

    If you do not wish to receive SMS messages, leave the SMS consent checkbox unchecked when submitting an online form. You can still contact Eastern Grove Support LLC through other available communication methods.

  • Standard Messaging Disclosures

    • Message and data rates may apply.
    • Message frequency varies.
    • Reply STOP to opt out at any time.
    • Reply HELP for assistance.
    • SMS consent is optional and is not a condition of receiving services.
    • Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

  • Contact Information

    Eastern Grove Support LLC
    Phone: 757-998-8168
    Email: info@easterngrovesupports.com
    Website: https://www.easterngrovesupports.com/
    For details about how your personal information is handled, please review our Privacy Notice.

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