Careers

Residential Care Aides provide direct support and supervision to adults receiving residential services. This position helps maintain a safe, structured, and supportive environment.

Key responsibilities may include:

• Monitoring residents’ safety and well-being
• Supporting daily routines and independent-living activities
• Assisting with transportation and scheduled activities
• Documenting services, observations, and significant events
• Reinforcing treatment goals and healthy coping strategies
• Responding appropriately to emergencies and behavioral concerns

Clinicians provide behavioral health assessments, individualized treatment planning, therapeutic interventions, and care coordination to individuals receiving agency services.

Key responsibilities may include:

• Completing clinical assessments and treatment plans
• Providing individual, group, or family interventions
• Monitoring client progress and updating clinical recommendations
• Completing timely and accurate clinical documentation
• Coordinating care with families, providers, and community partners
• Participating in clinical supervision and interdisciplinary meetings

Licensed nursing professionals provide health-related support, monitoring, education, and coordination within the scope of their Virginia license and assigned program responsibilities.

Key responsibilities may include:

• Completing nursing assessments and health screenings
• Monitoring medical concerns and changes in client condition
• Supporting medication administration and medication education
• Maintaining accurate nursing documentation
• Coordinating with physicians, pharmacies, and other providers
• Responding to health-related concerns and emergencies

Behavioral Health Technicians provide direct, structured support to individuals working toward behavioral health and recovery goals.

Key responsibilities may include:

• Monitoring client safety and participation
• Facilitating structured activities and skill-building exercises
• Reinforcing treatment goals and recovery-focused behaviors
• Assisting clients with daily routines
• Documenting client participation, behaviors, and progress
• Communicating concerns to clinical and supervisory staff

CSAC professionals provide substance-use education, counseling, care coordination, and recovery support within the scope of their credentials and agency responsibilities.

Key responsibilities may include:

• Supporting substance-use assessments and treatment planning
• Providing individual and group counseling services
• Facilitating relapse-prevention and recovery-focused education
• Monitoring progress toward treatment goals
• Coordinating with community treatment and recovery resources
• Maintaining accurate and timely clinical documentation

Peer Recovery Specialists use their training and lived recovery experience to provide encouragement, education, advocacy, and practical support to individuals working toward recovery.

Key responsibilities may include:

• Building supportive and recovery-focused relationships
• Helping individuals identify personal recovery goals
• Connecting clients with community resources and support groups
• Promoting self-advocacy, hope, and personal responsibility
• Supporting wellness and relapse-prevention planning
• Documenting services according to agency requirements

Certification or registration may be required based on the position and services provided.

The Psychiatric-Mental Health Nurse Practitioner provides psychiatric evaluation, medication management, consultation, and clinical support for adults receiving behavioral health and substance-use treatment services. This position works collaboratively with the clinical and nursing teams to support integrated, person-centered care.

Key responsibilities may include:

• Conducting psychiatric evaluations and follow-up assessments
• Prescribing and monitoring psychiatric medications within the scope of licensure
• Assessing medication effectiveness, side effects, and treatment response
• Providing consultation regarding psychiatric symptoms and co-occurring conditions
• Supporting medication-assisted treatment when appropriately trained, credentialed, and authorized
• Coordinating with physicians, nurses, clinicians, pharmacies, and community providers
• Participating in interdisciplinary treatment planning and case consultation
• Completing timely and accurate clinical documentation
• Providing emergency consultation or on-call coverage as assigned

Applicants must hold an active and unrestricted Virginia license and meet all applicable credentialing, prescribing, and professional requirements.

Position options may include part-time, PRN, contracted, telehealth, or on-call availability.

The Substance Use Case Manager/Care Coordinator helps individuals access the clinical, medical, recovery, housing, benefits, and community services needed to support successful treatment and long-term recovery.

Key responsibilities may include:

• Completing case-management assessments and individualized service planning
• Coordinating referrals to medical, psychiatric, outpatient, and recovery services
• Assisting clients with transportation, housing, benefits, identification, and other resources
• Collaborating with families, treatment providers, probation officers, CSBs, and community partners
• Supporting admission, transfer, step-down, and discharge-planning activities
• Monitoring progress toward treatment and recovery goals
• Helping clients overcome barriers to continued care
• Participating in interdisciplinary team meetings
• Completing timely and accurate case-management documentation
• Conducting follow-up activities to promote continuity of care after discharge

Applicants must meet all education, experience, registration, certification, and supervision requirements applicable to the services they will provide.

The Utilization Reviewer supports the authorization and continued-stay process by reviewing clinical documentation, monitoring service approvals, and communicating with insurance providers. This position works closely with clinical, intake, administrative, and billing staff to support timely access to medically necessary services.

Key responsibilities may include:

• Reviewing assessments, treatment plans, progress notes, and other clinical documentation
• Preparing and submitting initial authorization and continued-stay requests
• Confirming that documentation supports medical-necessity criteria
• Monitoring authorization dates, approved units, service limits, and expiration dates
• Communicating with managed-care organizations and insurance representatives
• Coordinating peer-to-peer reviews and responding to requests for additional information
• Tracking approvals, partial approvals, denials, and appeals
• Alerting clinical and administrative staff of upcoming authorization deadlines
• Assisting with reconsiderations and authorization appeals
• Maintaining accurate and confidential utilization-management records
• Supporting compliance with payer, agency, and regulatory requirements